Description
Practiced by tens of thousands of people across more than 40 countries, Active Operations Management (AOM) is one of the most successful methods for managing performance in service operations. Now the people who developed the method tell you exactly how you can do it for yourself.
Author: Neil Bentley, Richard Jeffery
Publisher: Practical Inspiration Publishing
Published: 01/19/2021
Pages: 256
Binding Type: Paperback
Weight: 0.90lbs
Size: 9.20h x 6.10w x 0.80d
ISBN13: 9781788602310
ISBN10: 1788602315
BISAC Categories:
- Business & Economics | Management | General
- Computers | Business & Productivity Software | General
- Computers | Software Development & Engineering | Project Management
About the Author
Neil Bentley has been helping organizations to improve their front-line operating performance since the late 1980s. Originally qualified in Psychology, he started work at Lucas Industries in the 1980s, gaining experien