{"product_id":"consumer-protection-in-e-retailing-in-asean-9781953349606","title":"Consumer Protection in E-Retailing in ASEAN","description":"\u003cb\u003eThis book examines how consumers are protected on the online marketplace in the context of ASEAN countries.\u003c\/b\u003e\u003cp\u003eWhile many sectors have been badly affected by the COVID-19 pandemic, e-retailing is one of the booming sectors during this period. Actually, the e-retailing sector was already booming even before the global pandemic. Although e-retailing offers many opportunities for businesses and consumers, there are several issues associated with e-consumer protection.\u003c\/p\u003e\u003cp\u003eThis book examines how consumers are protected on the online marketplace in the context of ASEAN countries.\u003c\/p\u003e\u003cp\u003eSpecifically, this project: (i) Discusses the six issues of e-consumer protection (e.g., information about transaction, product quality, privacy, security, redress, and jurisdiction); (ii) Examines the policy\/governance approach adopted by different sectors to address the issues of e-consumer protection; and (iii) Proposes a multi-sector governance framework for e-consumer protection.\u003c\/p\u003e\u003cp\u003eThree short case studies on Lazada in Singapore, Shopee in Vietnam, and Zalora in Malaysia are also included to illustrate how well-known e-retailers protect their e-customers. \u003c\/p\u003e\u003cp\u003eOverall, this book is interdisciplinary, including research on consumer protection, governance, management, and policy\/regulation. It provides sources of information and knowledge which focus on both theoretical and practical aspects of e-consumer protection in ASEAN countries. Also, the roles from different sectors are examined to produce comprehensive findings and analysis of the governance process.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=AUTH-7154693\"\u003eHuong Ha\u003c\/a\u003e\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Business Expert Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 01\/13\/2021\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 164\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.50lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 9.00h x 6.00w x 0.35d\u003cbr\u003e\u003cb\u003eISBN13:\u003c\/b\u003e 9781953349606\u003cbr\u003e\u003cb\u003eISBN10:\u003c\/b\u003e 1953349609\u003cbr\u003e\u003cb\u003eBISAC Categories:\u003c\/b\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS090010\"\u003eE-Commerce | Digital Marketing\u003c\/a\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS057000\"\u003eIndustries | Retailing\u003c\/a\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS104000\"\u003eCorporate Governance\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eAssociate Professor Huong Ha\u003c\/b\u003e is Head, Business Programmes, at School of Business, Singapore University of Social Sciences. She has been affiliated with University of Newcastle, Australia. Her previous positions include dean, director of R\u0026amp;D, deputy course director, chief editor, executive director, business development manager, and so on. She holds a PhD from Monash University (Australia) and a master's degree from NUS (Singapore). She was a recipient of many teaching excellence awards, scholarships, and research-related grants. She has published more than 80 journal articles, books, book chapters, conference papers, etc. She is an invited member of the scientific and\/or technical committees of international conferences, and a reviewer of high-ranking international journals.\u003c\/p\u003e","brand":"Business Expert Press","offers":[{"title":"Default Title","offer_id":44451084009709,"sku":"9781953349606","price":31.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/8097\/6621\/products\/img_771629b6-e573-4328-991e-b9f2b5cc3d8c.jpg?v=1700324898","url":"https:\/\/sureshotbooks.com\/es\/products\/consumer-protection-in-e-retailing-in-asean-9781953349606","provider":"SureShot Books Publishing LLC","version":"1.0","type":"link"}