{"product_id":"its-all-your-fault-at-work-managing-narcissists-and-other-high-conflict-people-9781936268665","title":"It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People","description":"\u003cb\u003eThe award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eIncreasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. \u003ci\u003eIt's All Your Fault at Work \u003c\/i\u003e addresses ways of managing the behavior of high-conflict people (HCP). \u003cp\u003e\u003c\/p\u003eBased on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. \u003cp\u003e\u003c\/p\u003e\"\u003ci\u003eThis book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments.\u003c\/i\u003e\" \u003cp\u003e\u003c\/p\u003e--\u003cb\u003eKen Blanchard\u003c\/b\u003e, coauthor of \u003ci\u003eThe One Minute Manager(R)\u003c\/i\u003e and \u003ci\u003eLeading at a Higher Level\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=AUTH-4313563\"\u003eBill Eddy\u003c\/a\u003e, \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=AUTH-9362985\"\u003eL. Georgi DiStefano\u003c\/a\u003e\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Unhooked Books\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 02\/03\/2015\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 244\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.65lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.40h x 5.50w x 0.60d\u003cbr\u003e\u003cb\u003eISBN13:\u003c\/b\u003e 9781936268665\u003cbr\u003e\u003cb\u003eISBN10:\u003c\/b\u003e 1936268663\u003cbr\u003e\u003cb\u003eBISAC Categories:\u003c\/b\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS110000\"\u003eConflict Resolution \u0026amp; Mediation\u003c\/a\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-PSY\"\u003ePsychology\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-PSY022080\"\u003ePsychopathology | Personality Disorders\u003c\/a\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS041000\"\u003eManagement | General\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eNegotiation and mediation expert Bill Eddy is president of the High Conflict Institute and a certified family law specialist. Prior to becoming a lawyer, Eddy worked as a licensed clinical social worker. He speaks throughout the U.S. and internationally about high-conflict personalities and provides consultation and training on workplace issues. He is also the author of several books on managing and responding to high-conflict people, including \u003ci\u003eNew Ways for Work\u003c\/i\u003e, a method for managing potentially high-conflict employees. He lives in San Diego, California. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eL.Georgi DiStefano is a licensed clinical social worker with extensive experience as a therapist, Employee Assistance provider, management consultant, and a popular speaker on workplace conflict resolution. She has authored several books and articles, and has directed mental health and substance abuse programs. She lives in San Diego, California.\u003cbr\u003e","brand":"Unhooked Books","offers":[{"title":"Default Title","offer_id":44713332441325,"sku":"9781936268665","price":19.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/8097\/6621\/products\/img_d8a3489e-6348-4988-a85a-887239aeae7a.jpg?v=1704084948","url":"https:\/\/sureshotbooks.com\/es\/products\/its-all-your-fault-at-work-managing-narcissists-and-other-high-conflict-people-9781936268665","provider":"SureShot Books Publishing LLC","version":"1.0","type":"link"}