{"product_id":"communication-climate-at-work-fostering-friendly-friction-in-organisations-9783031289736","title":"Communication Climate at Work: Fostering Friendly Friction in Organisations","description":"\u003cp\u003eThis book explores how members of an organization or group speak to and with each other. An expansion of the author's previous research on fallibility in organizations, the concept of communication climate is related to those of voice climate and psychological safety, both of which focus on the risk of speaking up and raising concerns at work. In this book the author addresses the scope for criticism, dissent and disagreement, but also for praise and encouragement. He places friendly friction at the core of what characterizes a healthy communication climate. \u003c\/p\u003e \u003cp\u003eBeginning with a clear explanation of how and why communication climate is important in organizations, the author introduces the concept of critical quality moments, i.e. situations where a verbal intervention can crucially change the course of events for the better. The book then goes on to describe seven elements that characterize well-functioning communication climates before exploring the concept of communication ethics, and the balance between freedom of speech on the one hand, and speech responsibility on the other.\u003c\/p\u003e \u003cp\u003eConcluding with suggestions for further research, this book addresses issues that are at the core of establishing collaboration and excellence at work, making it highly relevant to executive students at business schools, researchers in organizational behavior and decision-makers in organizations.\u003c\/p\u003e\u003cp\u003eThis is an open access book.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=AUTH-13315745\"\u003eØyvind Kvalnes\u003c\/a\u003e\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Palgrave MacMillan\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 05\/31\/2023\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 135\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.41lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.27h x 5.83w x 0.32d\u003cbr\u003e\u003cb\u003eISBN13:\u003c\/b\u003e 9783031289736\u003cbr\u003e\u003cb\u003eISBN10:\u003c\/b\u003e 3031289730\u003cbr\u003e\u003cb\u003eBISAC Categories:\u003c\/b\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS041000\"\u003eManagement | General\u003c\/a\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS063000\"\u003eStrategic Planning\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003eØyvind Kvalnes is Associate Professor in the Department of Leadership and Organizational Behaviour at BI Norwegian Business School, Norway. He has facilitated moral reasoning sessions in a range of organizations in the private and public sectors. Author of \u003ci\u003eFallibility at Work (2017), Digital Dilemmas (2020)\u003c\/i\u003e and \u003ci\u003eMoral Reasoning at Work\u003c\/i\u003e (2019), all published by Palgrave Macmillan, Øyvind's main research interests are in ethics, moral psychology, leadership, and excellence in organizations.\u003c\/p\u003e","brand":"Palgrave MacMillan","offers":[{"title":"Default Title","offer_id":44454554599661,"sku":"9783031289736","price":74.98,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/8097\/6621\/products\/img_9f655be0-63d5-47ca-ae98-0c613619f691.jpg?v=1700377402","url":"https:\/\/sureshotbooks.com\/products\/communication-climate-at-work-fostering-friendly-friction-in-organisations-9783031289736","provider":"SureShot Books Publishing LLC","version":"1.0","type":"link"}