{"product_id":"contact-us-trainers-manual-call-center-english-skills-9780521178587","title":"Contact Us! Trainer's Manual: Call Center English Skills","description":"This manual contains a comprehensive introduction to the course, outlining the teaching approach and describing the unit structure in detail. It includes model answers to the activities and keys to exercises as well as photocopiable materials.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=AUTH-2713141\"\u003eJane Lockwood\u003c\/a\u003e, \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=AUTH-5239204\"\u003eHayley McCarthy\u003c\/a\u003e\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Cambridge University Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 06\/21\/2010\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 56\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.40lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 11.40h x 8.00w x 0.20d\u003cbr\u003e\u003cb\u003eISBN13:\u003c\/b\u003e 9780521178587\u003cbr\u003e\u003cb\u003eISBN10:\u003c\/b\u003e 0521178584\u003cbr\u003e\u003cb\u003eBISAC Categories:\u003c\/b\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-FOR\"\u003eForeign Language Study\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-FOR007000\"\u003eEnglish as a Second Language\u003c\/a\u003e\u003cbr\u003e","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":44297022275821,"sku":"521178584","price":17.29,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/8097\/6621\/products\/img_33ff9ada-5905-4950-b8bc-f57d6f860917.jpg?v=1697217527","url":"https:\/\/sureshotbooks.com\/products\/contact-us-trainers-manual-call-center-english-skills-9780521178587","provider":"SureShot Books Publishing LLC","version":"1.0","type":"link"}