Description
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:
- Ways to enhance customer service in any business
- Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture
- The best answers to a wide range of interview questions
- Tips for documenting performance issues and conducting face-to-face reviews
The ideal reference for anyone trying to create the most professional and polished cover letter possible, this book offers phrases that help create a strong first impression for prospective employers.
Author: Michael Betrus
Publisher: McGraw-Hill Companies
Published: 10/01/2005
Pages: 144
Binding Type: Paperback
Weight: 0.32lbs
Size: 7.92h x 5.20w x 0.40d
ISBN13: 9780071454063
ISBN10: 0071454063
BISAC Categories:
- Business & Economics | Careers | Resumes
About the Author
Michael Betrus conducts seminars and workshops in career guidance, and has written numerous books. He previously worked in sales and marketing with Verizon and Sprint.
This title is not returnable