{"product_id":"service-that-rocks-create-unforgettable-experiences-and-turn-customers-into-fans-9781774583050","title":"Service That Rocks: Create Unforgettable Experiences and Turn Customers into Fans","description":"\u003cp\u003e\u003cstrong\u003eRock Star Culture Starts with Mind-Searing Customer Experiences\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eHow do you turn customers into raving fans? You start by giving them experiences they will never forget.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eWhether you sell products or services, the only way to stand out is by treating your customers like rock'n'roll royalty-every single time they interact with your company. In \u003cem\u003eService That Rocks\u003c\/em\u003e, author, speaker and service expert Jim Knight shows you how to begin by hiring people especially suited to your business, then giving them the training and permission they need to make your brand iconic.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003ePart of Knight's Culture That Rocks series, \u003cem\u003eService That Rocks\u003c\/em\u003e draws on examples from some of the world's most recognizable big businesses, along with lesser-known but equally potent single-location entities, to reveal how, when exemplary service permeates your organization's culture, it will transcend simply being transactional.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eWith edu-training practical advice and actionable tips, \u003cem\u003eService That Rocks\u003c\/em\u003e gives you the ultimate set list to avoid mediocrity and create service so memorable that it will transform your customers into devoted fans of the brand.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=AUTH-11787845\"\u003eJim Knight\u003c\/a\u003e\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e Page Two Press\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/04\/2022\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 208\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 0.49lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 8.00h x 5.25w x 0.44d\u003cbr\u003e\u003cb\u003eISBN13:\u003c\/b\u003e 9781774583050\u003cbr\u003e\u003cb\u003eISBN10:\u003c\/b\u003e 1774583054\u003cbr\u003e\u003cb\u003eBISAC Categories:\u003c\/b\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS097000\"\u003eWorkplace Culture\u003c\/a\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS046000\"\u003eMotivational\u003c\/a\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/sureshotbooks-com.myshopify.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS070080\"\u003eIndustries | Service\u003c\/a\u003e\u003cbr\u003e\u003cp\u003e\u003ci\u003eThis title is not returnable\u003c\/i\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Page Two Press","offers":[{"title":"Default Title","offer_id":44537106399469,"sku":"9781774583050","price":22.6,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0550\/8097\/6621\/products\/img_a42c3908-7702-4ae0-9b83-c1d7cca5b71b.jpg?v=1701436539","url":"https:\/\/sureshotbooks.com\/products\/service-that-rocks-create-unforgettable-experiences-and-turn-customers-into-fans-9781774583050","provider":"SureShot Books Publishing LLC","version":"1.0","type":"link"}