Description
"Watch out, Goliath. Jon Yates has a slingshot and he's teaching us how to use it."
--Amy Dickinson, New York Times bestselling author and America's favorite advice columnist
"Jon Yates gives consumers a great primer on how to solve their own customer service problems."
--Angie Hicks, Founder of "Angie's List"
Jon Yates, the Chicago Tribune's popular "Problem Solver," offers eminently practical, money-saving advice on how to become your own consumer advocate. What's Your Problem? is a godsend for anyone who has ever had to take on the bureaucracy--from getting through to the cable company to dealing with identity theft to fighting the unfriendly skies. The first book of its kind--a combination of illuminating true stories and essential advice for cutting through the red tape put up by local governments, health insurance companies, and heartless corporations--What's Your Problem? is an indispensable handbook that can alleviate your frustrations once and for all and help you get the results you need fast
Author: Jon Yates
Publisher: William Morrow & Company
Published: 12/27/2011
Pages: 272
Binding Type: Paperback
Weight: 0.45lbs
Size: 7.90h x 5.30w x 0.80d
ISBN13: 9780062009883
ISBN10: 0062009885
BISAC Categories:
- Reference | Consumer Guides
- Reference | Questions & Answers
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