Descripción
This guide provides the antidote to the common tendency of conflict, giving managers, team leaders, members, and facilitators the practical support they need to battle "the nice trap" and start getting results.
Conflict naturally exists in most organizations--even in those that never make waves. In the case of the more subdued teams, author Brian Miller explains that there's a much deeper problem going on: the conflict doesn't go away, but instead it manifests itself in passive-aggression, mediocrity, and a molasses-like inability to get anything done.
In Nice Teams Finish Last, you will learn:
- how to hone skills such as constructive criticism,
- provide clear and honest communication,
- and discover how to lean in to the kind of conflict that drives innovation and quality without hurting feelings or creating enemies.
Clear, sharp feedback, and constructive challenges are just what teams need to go from NICE to BOLD and reap all the benefits that come with that radical transformation--including more satisfaction with your workplace culture (not less). Complete with helpful team assessments and easy-to-use planning sheets, Nice Teams Finish Last provides the eye-opening tools teams need to achieve very nice results!
Author: Brian Miller
Publisher: Amacom
Published: 05/19/2010
Pages: 224
Binding Type: Paperback
Weight: 0.73lbs
Size: 9.08h x 6.06w x 0.65d
ISBN13: 9780814413937
ISBN10: 0814413935
BISAC Categories:
- Business & Economics | Management | General
- Business & Economics | Leadership
- Business & Economics | Business Communication | Meetings & Presentations
About the Author
BRIAN COLE MILLER (Dublin, OH) is the principal of Working Solutions, Inc., a management training and consulting firm whose clients include WellPoint, Ohio State University, and Nationwide Insurance. He is the author of the bestselling Quick Team-Building Activities for Busy Managers (978-0-8144-7201-9) as well as Keeping Employees Accountable for Results (978-0-8144-7320-7), and More Quick Team-Building Activities for Busy Managers (978-0-8144-7378-8).
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