Description
A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight.
Author: Colin C. Law
Publisher: Brown Walker Press (FL)
Published: 08/15/2019
Pages: 504
Binding Type: Paperback
Weight: 1.54lbs
Size: 9.21h x 6.14w x 1.01d
ISBN13: 9781627347280
ISBN10: 1627347283
BISAC Categories:
- Transportation | Aviation | Commercial
- Business & Economics | Customer Relations
- Business & Economics | Labor | General
This title is not returnable