Description
Nothing tests a leader like a crisis. The highly charged, dramatic events surrounding a crisis profoundly affect the people in an organization and can even threaten the organization's survival. But there are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things--communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people.
Author: Gene Klann
Publisher: Center for Creative Leadership
Published: 09/05/2000
Pages: 100
Binding Type: Paperback
Weight: 0.28lbs
Size: 8.50h x 5.51w x 0.21d
ISBN13: 9781932973709
ISBN10: 1932973702
BISAC Categories:
- Business & Economics | Leadership