Description
Succeed in Any Culture, in Every Situation
In today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations: making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams. This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds--nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars.
Author: David C. Thomas, Kerr Inkson
Publisher: Berrett-Koehler Publishers
Published: 03/20/2017
Pages: 216
Binding Type: Paperback
Weight: 0.50lbs
Size: 8.50h x 5.40w x 0.50d
ISBN13: 9781626568655
ISBN10: 1626568650
BISAC Categories:
- Business & Economics | International | General
- Business & Economics | Skills
- Business & Economics | Business Communication | General
In today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations: making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams. This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds--nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars.
Author: David C. Thomas, Kerr Inkson
Publisher: Berrett-Koehler Publishers
Published: 03/20/2017
Pages: 216
Binding Type: Paperback
Weight: 0.50lbs
Size: 8.50h x 5.40w x 0.50d
ISBN13: 9781626568655
ISBN10: 1626568650
BISAC Categories:
- Business & Economics | International | General
- Business & Economics | Skills
- Business & Economics | Business Communication | General
About the Author
David C. Thomas is the Beedie Professor of International Management at Simon Fraser University, Vancouver, Canada.