Danger in the Comfort Zone: From Boardroom to Mailroom -- How to Break the Entitlement Habit That's Killing American Business

Since the original publication of this important and controversial book, it has stirred up business thinkers everywhere. Now this landmark work has been updated and expanded -- with five all-new chapters -- to meet today's continuing challenges to the nation's productivity and morale. Danger in the Comfort Zone examines the phenomenon of the entitlement mentality in the American workforce -- people's preoccupation with their rewards rather than their responsibilities. Bardwick describes three basic mindsets and shows the effect of each on individuals and their organizations: * Entitlement -- people feel entitled to rewards and lethargic about having to earn them; motivation and job satisfaction are low * Fear -- people are paralyzed; the threat of layoffs makes them focus on protecting their jobs rather than doing them well * Earning -- people are energized by challenge; they know their accomplishments will be noticed -- and rewarded In this paperback edition, Bardwick points out that although the fear element has undoubtedly grown in the last few years, the entitlement attitude is still firmly entrenched at all levels. She offers additional chapters with new, specific techniques for pulling people out of the quagmire of fear and complacency, and igniting them with the energy of true earning.

Author: Judith M. Bardwick
Publisher: Amacom
Published: 05/03/1995
Pages: 256
Binding Type: Paperback
Weight: 0.87lbs
Size: 8.90h x 6.09w x 0.78d
ISBN13: 9780814478868
ISBN10: 0814478867
BISAC Categories:
- Business & Economics | Management | General
- Psychology | Industrial & Organizational Psychology
- Business & Economics | Entrepreneurship

About the Author

JUDITH M. BARDWICK, Ph.D. is a management consultant whose clients include IBM, Eastman Kodak, Monsanto, Exxon, and AT&T. She is a clinical professor of psychiatry at the University of California, San Diego. Dr. Bardwick is the acclaimed author of The Plateauing Trap, The Psychology of Women, and In Transition.

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