Description
Deploy Empathy will help you learn the skill of talking to your customers-learning to truly listen to them-so that you can pull out their hidden needs, desires, and processes.
Empathy is a skill that anyone can learn. Armed with the tactics you'll learn in this book and the toolbox of scripts and phrases, you'll be able to sell more of your existing product, build the right features that will delight your customers, and stop churn in its tracks.
By the end of this book, you'll be able to interview customers and potential customers with confidence.
Author: Michele Hansen
Publisher: Dotsquare LLC
Published: 08/01/2021
Pages: 324
Binding Type: Paperback
Weight: 0.96lbs
Size: 9.00h x 6.00w x 0.68d
ISBN13: 9781737446606
ISBN10: 173744660X
BISAC Categories:
- Business & Economics | Marketing | Research
- Business & Economics | Research & Development