Description
QM & SQC students typically face challenging first and second term courses and quantitative, intimidating texts. Thoroughly tested and used by students and proven to help students taking the American Society for Quality's Certified Quality Improvement Associate exam, Essentials of Quality is highly accessible, experiential, and unique in its coverage of current QM topics, from creative and innovative improvements and approaches to today's economic environment to ways of developing metrics for measuring and evaluating programs.
Vic Sower, a Senior Member of the American Society for Quality and is Certified as a Quality Engineer (CQE), has co-authored three other books, published more than 50 journal articles, and has both taught and worked in operations management for the last 18 years.
Author: Victor E. Sower
Publisher: Wiley
Published: 02/22/2010
Pages: 416
Binding Type: Paperback
Weight: 0.95lbs
Size: 8.90h x 5.90w x 0.70d
ISBN13: 9780470509593
ISBN10: 0470509597
BISAC Categories:
- Business & Economics | Quality Control
- Business & Economics | Leadership
About the Author
Victor E. Sower is the author of Essentials of Quality with Cases and Experiential Exercises, published by Wiley.

