Excellence in Internal Communication Management

This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders. Important topics such as engagement, trust, change communication, new technologies, leadership communication, ethical decision making, transparency and authenticity, and measurement are discussed. The book concludes with predictions of the future of internal communications research, theory development, and practices.

Author: Rita Linjuan Men, Shannon A. Bowen
Publisher: Business Expert Press
Published: 12/26/2016
Pages: 229
Binding Type: Paperback
Weight: 0.73lbs
Size: 9.00h x 6.00w x 0.51d
ISBN13: 9781631576751
ISBN10: 1631576755
BISAC Categories:
- Business & Economics | Public Relations

About the Author
Dr. Rita Linjuan Men, PhD, APR, is an assistant professor of public relations at the University of Florida. She conducts research on internal communication, employee engagement, leadership, and social media communications. She has published over 30 articles in leading refereed journals and books and has received numerous awards and grants for her work. Dr. Men is an Arthur W. Page Legacy Scholar, a Plank Center for Leadership in Public Relations Scholar and a winner of the Institute for Public Relations' Ketchum Excellence in Public Relations Research Award.