Description
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy.
This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry.
This is an open access book.
Author: Shiliang Cui, Zhongbin Wang, Luyi Yang
Publisher: Springer
Published: 06/24/2023
Pages: 139
Binding Type: Paperback
Weight: 0.49lbs
Size: 9.21h x 6.14w x 0.33d
ISBN13: 9783031308406
ISBN10: 3031308409
BISAC Categories:
- Business & Economics | Industries | Service
- Business & Economics | Production & Operations Management
- Business & Economics | Operations Research