Description
Hotels-Resorts-Inns-Bed and Breakfasts-Vacation Homes
Won't it be wonderful to be able to find and retain awesome & devoted employees for your hotel, resort, inn, bed and breakfast or vacation home?
Your employees are the backbone of your business and by knowing how to hire, train and support your staff you'll create an environment that will garner loyalty and impress your guests. Finding and retaining the right employees for your hospitality property is imperative.
If you or your staff are not properly trained, overworked and stressed, it does not take long for your services to slide and a negative mindset to develop.
These 9 tutorials will help streamline your employee development, hiring and training process.
- The Right Mindset
- How to Hire Winners
- Can't Afford Employee Training Programs - Think Again
- How to Train for Success
- Effective Communication Will Improve Your Property
- Enhance Your Customer Service
- How to Handle Customer Complaints
- How to Upsell
- How to Fire an Employee
If you want to hire and keep the right employees, then don't hesitate. Get the book now!
Author: Gerry MacPherson
Publisher: Keystone Hpd
Published: 01/29/2023
Pages: 96
Binding Type: Paperback
Weight: 0.27lbs
Size: 8.50h x 5.50w x 0.20d
ISBN13: 9798215956038
ISBN10: 8215956033
BISAC Categories:
- Travel | Food, Lodging & Transportation | Hotels, Inns & Hostels
- Travel | Food, Lodging & Transportation | Resorts & Spas
This title is not returnable