Description
The essential guide for managers and professionals dealing with difficult workplace conversations
Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it's firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.Author: Donna Flagg
Publisher: McGraw-Hill Companies
Published: 11/01/2009
Pages: 224
Binding Type: Paperback
Weight: 0.56lbs
Size: 8.26h x 6.56w x 0.56d
ISBN13: 9780071630252
ISBN10: 0071630252
BISAC Categories:
- Business & Economics | Business Communication | General
- Business & Economics | Business Etiquette
- Business & Economics | Workplace Culture
About the Author
Donna Flagg is a business consultant, and visiting instructor and speaker at NYU and speaks at various conferences conducted by The Business Leadership Network and The Conference Board. She is a blogger on The Huffington Post and Psychology Today and is frequently quoted in the press for her workplace expertise.
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