The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration


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Description

Make workplace conflict resolution a game that EVERYBODY wins

Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities).

Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas--before they affect your organization's bottom line.

Let The Big Book of Conflict-Resolution Games help you to:

  • Build trust
  • Foster morale
  • Improve processes
  • Overcome diversity issues
  • And more

Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict--and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Author: Mary Scannell
Publisher: McGraw-Hill Companies
Published: 05/31/2010
Pages: 240
Binding Type: Paperback
Weight: 0.91lbs
Size: 9.24h x 7.36w x 0.67d
ISBN13: 9780071742245
ISBN10: 0071742247
BISAC Categories:
- Business & Economics | Human Resources & Personnel Management
- Business & Economics | Training
- Business & Economics | Skills

About the Author

About the Author
Mary Scannell (Tempe, Arizona)
is the founder of bizteamtools.com, and is co-author of the The Big Book of Team-Motivating Games.

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