The Etiquette Edge: Modern Manners for Business Success

Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior . . . you won't get far. And in today's culture where rudeness is unfortunately becoming more and more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.In The Etiquette Edge, readers will get a crash course in the entire field of modern business manners. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including: - The dos and don'ts of smartphone usage- Handling difficult conversations with tact and finesse- Checking your texts and emails for content and tone . . . before you hit send - Creating a polished image on social media- Conducting meetings with poise and confidence- And moreYour coworkers and competitors are highly educated, ferociously go-getting, and great at their job . . . just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge

Author: Beverly Langford
Publisher: Amacom
Published: 08/23/2016
Pages: 256
Binding Type: Paperback
Weight: 0.85lbs
Size: 8.90h x 5.90w x 0.70d
ISBN13: 9780814437629
ISBN10: 0814437621
BISAC Categories:
- Business & Economics | Business Etiquette
- Business & Economics | Personal Success
- Business & Economics | Business Communication | General

About the Author
BEVERLY LANGFORD, PH.D., is President of LMA Communication, a training, coaching, and consulting firm specializing in strategic communication and interpersonal effectiveness. She teaches graduate business communication at Georgia State University.