The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy by Rust, Roland T.
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The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy by Rust, Roland T.

The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy

Palgrave MacMillan
Price:
$29.99

Description

  1. Introduction
  2. The Physical Economy
  3. The Thinking Economy
  4. The Feeling Economy
  5. The Age of Emoji
  6. Jobs That Feel
  7. The Era of Women
  8. Politics that Feel
  9. How Education Must Change
  10. AI for Consumers
  11. Management in the Feeling Economy
  12. Moral, Ethical and Governance Implications
  13. Artificial Creativity
  14. AI for Feeling
  15. Beyond the Feeling Economy
  16. Conclusions



Author: Roland T. Rust, Ming-Hui Huang
Publisher: Palgrave MacMillan
Published: 01/19/2021
Pages: 179
Binding Type: Paperback
Weight: 0.62lbs
Size: 9.21h x 6.14w x 0.42d
ISBN13: 9783030529765
ISBN10: 3030529762
BISAC Categories:
- Business & Economics | Human Resources & Personnel Management
- Business & Economics | Information Management
- Business & Economics | Marketing | General

About the Author

Roland T. Rust is Distinguished University Professor, David Bruce Smith Chair in Marketing at the Robert H. Smith School of Business, and Founder and Executive Director of the Center for Excellence in Service at the University of Maryland, USA.

Ming-Hui Huang is Distinguished Professor of Information Management at National Taiwan University, Taiwan. Her research focuses on the intersection of technology and strategy, and its impact on service.