The Management Training Tool Kit: 35 Exercises to Prepare Managers for the Challenges They Face Every Day


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Description

Most people learn best through experience, which is why new managers often feel ill-equipped to resolve the frustrations, setbacks, conflicts, and concerns of the people on their team. The Management Training Tool Kit includes all the essential tools to help you face even the most advanced leadership challenges and avoid embarrassing blunders. Psychology professor Alan Clardy supplies thirty-five real-life case studies that explore the important lessons learned by other experienced professionals, including how to troubleshoot plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. With probing discussion questions that help pinpoint core issues, practical solutions that can be used to resolve problems, role-playing analysis exercises that bring the case studies to life, and an inventory to help you assess your unique management style, you'll gain the skills needed to guide your team through trials and on to success. New managers tossed to the front lines with absolutely no experience are bound to make some mistakes. But The Management Training Tool Kit will help leaders adeptly overcome any obstacle.

Author: Alan Clardy
Publisher: Amacom
Published: 06/01/2012
Pages: 240
Binding Type: Paperback
Weight: 1.45lbs
Size: 10.92h x 8.51w x 0.60d
ISBN13: 9780814431146
ISBN10: 0814431143
BISAC Categories:
- Business & Economics | Human Resources & Personnel Management
- Business & Economics | Training
- Business & Economics | Leadership

About the Author
ALAN CLARDY, PH.D., is a professor in the Psychology Department and director of the Human Resource Development Graduate Degree Program at Towson University, as well as the author of many books and articles on HR issues.