The ROI of Human Capital: Measuring the Economic Value of Employee Performance

The lifeblood of any business enterprise is its people. Dr. Jac Fitz-enz helps readers quantify that statement by critically gauging their true human costs and their employees' productivity. The ROI of Human Capital does this this by providing readers with detailed material on topics including corporate outsourcing, developments in behavioral science, and advances in trending and forecasting that have dramatically changed the way organizations measure the bottom line effect of employee performance. You'll learn how to evaluate people metrics at three critical levels: organizational (contributions to corporate goals), functional (impact on process improvement), and human resources management (value added by five basic HR department activities) to most effectively and accurately determine your profit and results. For years, The ROI of Human Capital has been the number-one resource for decision makers and human resources professionals assessing employee contributions and ROI. Now updated with the most relevant, up-to-the-minute metrics, the second edition continues to add value to teams by helping them perform the essential task of measuring the value of their people.

Author: Jac Fitz-Enz
Publisher: Amacom
Published: 02/23/2009
Pages: 336
Binding Type: Paperback
Weight: 0.90lbs
Size: 9.00h x 6.00w x 0.84d
ISBN13: 9780814436738
ISBN10: 0814436730
BISAC Categories:
- Business & Economics | Human Resources & Personnel Management
- Business & Economics | Labor | General
- Business & Economics | Management | General

About the Author

Jac Fitz-enz (San Jose, CA) has been called "the father of human performance benchmarking." He is founder of the Saratoga Institute, known worldwide for its pioneering research and reports on performance measurement and improvement, and of the consulting firm Human Capital Source.

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