Description
How would you manage and grow your business if you had to live with your team and clients? Paul Rutter is a customer-experience expert and has survived three decades of life at sea as a cruise director for the largest ships in the world. In You Can't Make This Ship Up, he recounts the hilarity
of life on the high seas and the lessons he learned along the way. These lessons and life-defining moments are the perfect guide for sea and land-based businesses to thrive in a culture based around exceptional customer service.
Author: Paul Rutter
Publisher: Koehler Books
Published: 10/31/2021
Pages: 176
Binding Type: Paperback
Weight: 0.59lbs
Size: 9.00h x 6.00w x 0.41d
ISBN13: 9781646634453
ISBN10: 1646634454
BISAC Categories:
- Business & Economics | Industries | Hospitality, Travel & Tourism
- Business & Economics | Decision Making & Problem Solving
- Travel | Food, Lodging & Transportation | Cruises
This title is not returnable