CQ: Developing Cultural Intelligence at Work

This book explains to those living and working in another country how to identify and develop their Cultural Intelligence, or CQ. Cultural intelligence is an outsider's natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner. CQ is distinguished by three core features: the head, or the ability to discover new information about a culture; the heart, or one's motivation and confidence in dealing with a culture; and the body, or the capability to adapt actions and behavior so that they are appropriate in a new culture. A manager with a high CQ can enter into new cultural settings--national, professional, organizational, regional--and immediately understand what is happening and why, confidently interact with people, and engage in the right actions. Filled with real-world examples and case studies, this book explains how to assess one's own skills and improve one's CQ.

Author: P. Christopher Earley, Soon Ang, Joo-Seng Tan
Publisher: Stanford Business Books
Published: 04/30/2010
Pages: 264
Binding Type: Paperback
Weight: 0.80lbs
Size: 8.80h x 5.90w x 0.70d
ISBN13: 9780804771726
ISBN10: 0804771723
BISAC Categories:
- Business & Economics | Management | General
- Business & Economics | Human Resources & Personnel Management
- Business & Economics | Workplace Culture

About the Author
P. Christopher Earley is Auran J. Fox Chair in Business and Dean of the University of Connecticut School of Business. Soon Ang is the Goh Tjoei Kok Chair Professor in International Management & IT at the Nanyang Business School, Nanyang Technological University, Singapore. Joo-Seng Tan is Associate Professor of Management at Nanyang Technological University's Nanyang Business School.