Description
All managers get saddled with problem employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including: * The Impossible Is: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don't know what they're doing * The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone * The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time * I've Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issues From whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee.
Author: Gini Scott
Publisher: Amacom
Published: 11/01/2006
Pages: 224
Binding Type: Paperback
Weight: 0.79lbs
Size: 8.96h x 6.04w x 0.66d
ISBN13: 9780814474082
ISBN10: 081447408X
BISAC Categories:
- Business & Economics | Human Resources & Personnel Management
- Business & Economics | Management | General
- Business & Economics | Leadership
About the Author
Gini Graham Scott, Ph.D. (Oakland, CA) is the founder and director of Changemakers and Creative Communications & Research. She is the author of 35 books, including "A Survival Guide for Working with Bad Bosses " and" A Survival Guide for Working with Humans." She wrote the "Work it Right!" column for the "Oakland Tribu"ne.
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