An Audience of One: Drive Superior Results by Making the Radical Shift from Mass Marketing to One-To-One Marketing

The breakthrough marketing strategy today's leading companies are using to change consumer behavior and drive revenue to the bottom line

One-to-one marketing is the breakthrough strategy today's top brands are using to generate meaningful conversations with customers on an individual basis, helping them grow their revenue while understanding and even anticipating consumer behavior. But with that enormous potential comes a common pitfall: Alienating customers who value their privacy.

In An Audience of One, internationally recognized marketing experts Jamie Turner and Chuck Moxley reveal the secrets to implementing a strategy that allows you to use important data while respecting consumers' privacy concerns. In chapter after chapter of real-life cases and primary research, you'll learn:

• Which brands are using one-to-one marketing, and how they leverage it for growth
• The important role privacy plays in a one-to-one marketing campaign
• What fears consumers have about privacy--and how address those concerns
• How to calculate the ROI of a one-to-one marketing campaign
• Why the traditional sales funnel no longer works--and what's replacing it
• Surprising insights about how the customer journey can be leveraged to grow sales
• How to create consumer profiles--without invading your customers' privacy

If you're a marketing professional, C-level executive, an entrepreneur or leader in any consumer-facing business, understanding one-to-one marketing--and learning how to use it properly--is critical to your brand's success. An Audience of One will give you the in-depth understanding you need and provide a hands-on, actionable roadmap to take your marketing to the next level.

Author: Jamie Turner, Chuck Moxley
Publisher: McGraw-Hill Companies
Published: 10/22/2021
Pages: 320
Binding Type: Hardcover
Weight: 1.20lbs
Size: 9.13h x 6.30w x 1.34d
ISBN13: 9781264268542
ISBN10: 1264268548
BISAC Categories:
- Business & Economics | Marketing | General
- Business & Economics | E-Commerce | Digital Marketing
- Business & Economics | Customer Relations

About the Author
Jamie Turner is an internationally recognized author, university professor, and professional speaker who has created successful marketing campaigns for many of the world's top brands. He regularly appears in major media outlets as one of today's leading marketing experts.

Chuck Moxley has co-founded three Bay Area technology companies during the course of his career and has developed innovative marketing campaigns for major brands and many tech startups. He is one of the nation's leading experts on the convergence of technology and marketing and speaks frequently at both the corporate level and the university level on the ethical use of data and its impact on business and society.