Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations

Caring Is a Competitive Advantage

Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization--because ultimately, as they write, "Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities."

Author: Monica C. Worline, Jane E. Dutton
Publisher: Berrett-Koehler Publishers
Published: 02/20/2017
Pages: 272
Binding Type: Paperback
Weight: 0.90lbs
Size: 8.90h x 5.90w x 0.80d
ISBN13: 9781626564459
ISBN10: 1626564450
BISAC Categories:
- Business & Economics | Organizational Behavior
- Psychology | Industrial & Organizational Psychology
- Business & Economics | Human Resources & Personnel Management

About the Author
Monica C. Worline, PhD, is CEO of EnlivenWork. She is a research scientist at Stanford University's Center for Compassion and Altruism Research and Education and Executive Director of CompassionLab.

Jane E. Dutton, PhD, is the Robert L. Kahn Distinguished University Professor of Business Administration and Psychology and cofounder of the Center for Positive Organizations at the University of Michigan's Ross School of Business; she is also a founding member of CompassionLab.

Foreword author Raj Sisodia is a professor at Babson College and the co-founder of Conscious Capitalism, Inc.