Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively

The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

Author: Craig E. Runde, Tim A. Flanagan
Publisher: Jossey-Bass
Published: 12/17/2012
Pages: 320
Binding Type: Hardcover
Weight: 1.13lbs
Size: 9.23h x 6.35w x 1.10d
ISBN13: 9781118370421
ISBN10: 1118370422
BISAC Categories:
- Business & Economics | Leadership

About the Author

CRAIG E. RUNDE is director of the Center for Conflict Dynamics at Eckerd College, St. Petersburg, Florida.

TIM A. FLANAGAN is co-owner of Custom Leadership Solutions, St. Petersburg, Florida, and senior fellow at the Center for Conflict Dynamics.

They are the coauthors of the first edition of Becoming a Conflict Competent Leader, Building Conflict Competent Teams, and Developing Your Conflict Competence.