Description
How many times have you felt like banging your head against the wall trying to figure out how to deal with a routinely difficult person, whether at work or in your personal life? You can't control others, but you can control how you handle them. Learn about the seven main types of difficult people and the Five-Step Peace Process, and equip yourself to understand why people behave the way they do, break the cycle of frustration, and turn your interactions into healthy, productive experiences. You are going to encounter difficult people. Plan on it. Prepare for it. Become good at it.
Author: Life Leadership
Publisher: Life Leadership, Lllp
Published: 10/03/2019
Pages: 240
Binding Type: Paperback
Weight: 0.72lbs
Size: 9.02h x 5.98w x 0.51d
ISBN13: 9780990424345
ISBN10: 0990424340
BISAC Categories:
- Family & Relationships | Conflict Resolution
- Business & Economics | Leadership
- Self-Help | Personal Growth | General
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