Multicultural Manners: Essential Rules of Etiquette for the 21st Century

Both highly informative and entertaining, Multicultural Manners gives readers the understanding they need, the perfect words to say, and the correct behavior to use in a wide range of cross-cultural situations. This incisive and award-winning guide to etiquette features completely updated etiquette guidelines with special emphasis on post-September 11 culture clashes as well as a brand-new section that demystifies unfamiliar cultures in the news. Norine Dresser identifies key cross-cultural hot spots and suggests methods that foster respect for diversity. Readers will discover the dos and don'ts of successful business and social interaction, detailed tips on avoiding embarrassment in a variety of social settings, amusing firsthand accounts of cultural gaffes, a breakdown of customs, religions, languages, and ethnicities for seventy different countries, and appropriate etiquette for innumerable settings.

Author: Norine Dresser
Publisher: Wiley
Published: 07/01/2005
Pages: 304
Binding Type: Paperback
Weight: 0.90lbs
Size: 9.20h x 6.10w x 0.90d
ISBN13: 9780471684282
ISBN10: 0471684287
BISAC Categories:
- Reference | Etiquette
- Business & Economics | Entrepreneurship
- Self-Help | General

About the Author
NORINE DRESSER is a professional consultant, speaker, folklorist, and educator. From 1993 to 2001, she wrote the award-winning Multicultural Manners column for the Los Angeles Times. Dresser has been interviewed on the Voice of America and numerous other radio and TV shows.