The Connector Manager: Why Some Leaders Build Exceptional Talent - And Others Don't

There are four distinct types of managers. One performs much worse than the rest, and one performs far better. Which type are you?

Based on a first-of-its-kind, wide-ranging global study of over 9,000 people, analysts at the global research and advisory firm Gartner were able to classify all managers into one of four types:

Teacher managers, who develop employees' skills based on their own expertise and direct their development along a similar track to their own.

Cheerleader managers, who give positive feedback while taking a general hands-off approach to employee development.

Always-on managers, who provide constant, frequent feedback and coaching on all aspects of the employee's performance.

Connector managers, who provide feedback in their area of expertise while connecting employees to others in the team or organization who are better suited to address specific needs.

Although the four types of managers are more or less evenly distributed, the Connector manager consistently outperforms the others by a significant margin. Meanwhile, Always-on managers tend to see their employees struggle to grow within the organization. Why is that?

Drawing on their groundbreaking data-driven research, as well as in-depth case studies and extensive interviews with managers and employees at companies like IBM, Accenture, and eBay, the authors show what behaviors define a Connector manager, and why they are able to build powerhouse teams. They also show why other types of managers fail to be equally effective, and how they can incorporate behaviors of Connector managers in order to be more effective at building teams.

Author: Jaime Roca, Sari Wilde
Publisher: Portfolio
Published: 09/17/2019
Pages: 272
Binding Type: Hardcover
Weight: 0.84lbs
Size: 8.30h x 5.40w x 1.10d
ISBN13: 9780593083826
ISBN10: 0593083822
BISAC Categories:
- Business & Economics | Management | General
- Business & Economics | Human Resources & Personnel Management
- Business & Economics | Workplace Culture

About the Author
Jaime Roca is a Senior Vice President at Gartner managing the global research and advisory team that serves and advises HR executives.

Sari Wilde is a Managing Vice President at Gartner, managing global teams focused on creating research and products on leadership and talent management.